Cancellation Policy

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Court Reservations: There is a 24-hour cancellation/reschedule policy for court reservations. If cancelled with a 24-hour notice you will receive a credit to your account.  No credits will be given if canceled or rescheduled with less than a 24-hour notice, however you are welcome to find a replacement.  If someone is waitlisted for your court time then they should be given priority to assume your booking, if no one is waitlisted then you can try to find a replacement.

 

Look under “My Reservations” in COURT RESERVE, find the date and time, click on it, and “Cancel Reservation” will be one of your options.

For Private Lessons, Clinics etc:  There is a 24-hour cancellation/reschedule policy for lessons.  If canceled with 24 hours’ notice you will receive a credit to your account.  No credits will be given if canceled or rescheduled with less than 24 hours notice and no replacement person can be found.

All refunds will be credited to your COURT RESERVE account as a balance credit.

Refunds are processed within 2-3 business days.

*In order to edit and change your court reservation, with more than 24 hours notice, in COURT RESERVE – go to My Reservations in the app, click on your reservation, and you can edit the date and the time from there!